How much does managed IT cost for a small business in Charleston?

It depends on how you buy, which is why we don’t publish a single rate card. Some clients pay a flat monthly fee for monitoring and support with no per-user charge. Others pay per user per month, which covers Microsoft or Google licensing plus endpoint support. Project and on-site work is billed at a flat hourly rate, quoted up front. Most clients combine two or three of those. A short call is usually enough to give you a real number.

What areas do you cover?

On site, anywhere in South Carolina. Remotely, anywhere in the US. We’re based in Moncks Corner, so the Charleston metro is where we get to you quickest and where most of our clients are, but it is not a boundary: we already work in Columbia, Lexington, Myrtle Beach, Florence, among others. If you are wondering whether you are too far out, ask. The answer is almost always no.

Do you require a long-term contract?

Not for one-off work. New installs and managed services typically start with a one-year agreement and move to month-to-month after that. If you would rather not pay for equipment up front, we can supply it and spread the cost over a two- or three-year agreement, which includes a financing charge. Whatever the term, we’ll tell you plainly what applies before you sign anything.

Can you work alongside our existing IT person?

Yes, and it is a common arrangement. Co-managed IT means your internal person keeps the day-to-day and we cover the parts that are hard to staff for: security, after-hours monitoring, project work, and holiday coverage.

Do you install and manage security cameras?

Yes. Cameras are one of the things we’re asked for most. We install and manage Reolink and UniFi Protect systems, including the network and storage behind them, so the footage is actually there when you need it and the cameras aren’t sitting on the same network as your business systems.

What happens if something breaks outside business hours?

Monitoring and alerting run around the clock for managed clients, so in many cases we know before you do. Staffed hours are Mon-Fri, 8am-5pm, with emergency coverage for managed clients outside them.

Managed IT · Cybersecurity · Networks · Cameras

Charleston’s Managed IT Partner

For South Carolina businesses that want reliable support, real cybersecurity, and a technology partner who picks up the phone, with no per-user minimum and terms that fit how you buy.

Get a Free IT Assessment See how pricing works

5.0 on Google · 4 reviews
CCNA & CEH certified
Serving the Lowcountry since 2022

We don’t have an IT personYou’re the IT department by default, and it is eating the day. We take the whole thing off your plate: monitoring, patching, helpdesk, and the vendor calls.See managed IT
We have IT and need backupYour team handles the day-to-day but is stretched on security, projects, or after-hours coverage. We work alongside them, not around them.See co-managed IT
Something is broken right nowNetwork down, a device compromised, or files you can’t reach. Call and you get a technician, not a ticket queue and a callback window.Call (843) 312-9493

Technology we deploy and support

Microsoft365 & Azure
UbiquitiUniFi networks
SophosAuthorized Partner
ReolinkSurveillance
NinjaOneRMM & ticketing
AxcientBackup & recovery
Snap OneAV & control
14IPHosted voice
GoogleWorkspace

What we do

Everything your business runs on, from one IT partner

Network, endpoints, cloud, phones, and cameras, managed together, so nothing falls between two vendors blaming each other.

See all services and what each one includes

Why Kitts IT

Every national MSP says they’re local. We just are.

You aren’t buying a support tier. You are hiring a certified Network Engineer who lives here, answers the phone, and will drive out when the problem needs hands on it.

A small team, and all of us live here
3 people, based across Moncks Corner and Summerville. You deal with someone who already knows your setup: no tier-one script, no handoff to a stranger reading your history for the first time.
Certified, and experienced
A team with 75+ years in IT between them, including 20+ years building and running ISP and utility networks, and CCNA Routing & Switching, CCNA Security, and EC-Council Certified Ethical Hacker.
On site, not dispatched
We go on site anywhere in South Carolina, and the Lowcountry is a drive rather than a shaded area on somebody’s coverage map. When a problem needs hands on it, hands turn up.
Priced the way you buy
No forced per-user minimum. Monitoring-only, per-user, project work at a flat hourly rate, or a mix, whatever matches how you operate.
Security is the default
Segmentation, MFA, patching, and tested backups come as part of the service, not as an upsell after something goes wrong.
One call for all of it
Network, cameras, phones, Microsoft 365, and the website. We deal with your ISP and vendors so you do not have to.

75+
Years of combined IT experience: 5.0
Google rating: 24/7
Monitoring & alerting: 46 counties
On-site coverage

Pricing

Know what it costs before you commit

No two clients here buy the same way, so a single rate card would be a fiction. These are the four ways it works. Most clients combine two or three.

Monitoring & support
Flat monthly, per site
Patching, 24/7 alerting, and dealing with your ISP when the line drops. No per-user charge.
Per user
Monthly, per user
Microsoft 365 or Google Workspace licensing plus endpoint support, for teams that need both.
Projects & on-site
Flat hourly
Camera installs, cabling, migrations, and one-off work. Flat rate, quoted up front.
Hosted services
Flat monthly
Website hosting and business phone service, billed alongside everything else.

See what’s included in each Get a quote for your setup

How it starts

Three steps, and you keep the plan either way

No sales sequence, no pressure, and no obligation to go past step three.

01
A conversation
Twenty minutes on what you run, what keeps breaking, and what you’re paying now. No pitch, and no obligation to go further.
02
An honest assessment
We look at your network, endpoints, backups, and Microsoft 365 tenant, then tell you what we find, including the parts that are fine.
03
A plan and a price
A written roadmap with what to fix now, what can wait, and what it costs. Yours to keep whether or not you hire us.

Start with a conversation

In their words

Every review, five stars

5.0 on Google· 4 reviews ↗

Kitts IT solutions has been a god send helping me set up my business ! Highly skilled setting up Domains, Emails and Website Security. I was amazed how fast they help me untangle the mess I created and got me up and running. Also did a great job of explaining what I need to do and look for in the future. Cannot recommend Jonathan and his staff enough!
Kitts IT replied: Jason, thanks for the review. Glad we were able to get you up and running!
Jason TrussellBusiness client · September 2024
I called Kitts IT Solutions when I ran into some issues setting up a new mesh network. Johnathan immediately came over to help. He diagnosed a problem the wireless provider's technician couldn't figure out, and got me up and running in less than thirty minutes. I highly recommend Kitts IT Solutions for all your networking and IT needs!
Shannon WestResidential client · November 2024
Highly recommend KITT IT solutions to anyone needing IT or home networking help. They came in and had my problem fixed in no time. Thanks for all your help, you’re the best!
Kitts IT replied: Kenny, thanks for the review!
Kenneth CrosbyResidential client · October 2024
Navigating internet issues can be very stressful for someone that doesn't understand. Kitts IT Soultions was very helpful and patient with us! Helped us solve our issues over the phone. Highly recommend!
Rosa GarrettResidential client · July 2024

Who we work with

We already know your industry’s headaches

Jobsite connectivity, plant networks kept away from office networks, HIPAA, guest Wi-Fi that’s separated from the point of sale. These are not hypotheticals. They’re what our clients called us about.

Not listed? We probably still fit

Case study

A dealership that runs its own website

Sangaree Homes

Sangaree Homes has sold manufactured homes in Summerville since 1984. They needed a website that showed what was on the lot today, not what was on it whenever someone last had time to call a web company.

Read the case study See it live at sangareehomes.com

Client: Sangaree Homes, Summerville, SC
Sector: Manufactured-home retail
In business since: 1984
Engagement: Design, build, custom application, hosting

More of the work we’ve done →

Questions

The things people ask first

Straight answers, including the one about price.

Ask us something else

How much does managed IT cost for a small business in Charleston?
It depends on how you buy, which is why we don’t publish a single rate card. Some clients pay a flat monthly fee for monitoring and support with no per-user charge. Others pay per user per month, which covers Microsoft or Google licensing plus endpoint support. Project and on-site work is billed at a flat hourly rate, quoted up front. Most clients combine two or three of those. A short call is usually enough to give you a real number.
What areas do you cover?
On site, anywhere in South Carolina. Remotely, anywhere in the US. We’re based in Moncks Corner, so the Charleston metro is where we get to you quickest and where most of our clients are, but it is not a boundary: we already work in Columbia, Lexington, Myrtle Beach, Florence, among others. If you are wondering whether you are too far out, ask. The answer is almost always no.
Do you require a long-term contract?
Not for one-off work. New installs and managed services typically start with a one-year agreement and move to month-to-month after that. If you would rather not pay for equipment up front, we can supply it and spread the cost over a two- or three-year agreement, which includes a financing charge. Whatever the term, we’ll tell you plainly what applies before you sign anything.
Can you work alongside our existing IT person?
Yes, and it is a common arrangement. Co-managed IT means your internal person keeps the day-to-day and we cover the parts that are hard to staff for: security, after-hours monitoring, project work, and holiday coverage.
Do you install and manage security cameras?
Yes. Cameras are one of the things we’re asked for most. We install and manage Reolink and UniFi Protect systems, including the network and storage behind them, so the footage is actually there when you need it and the cameras aren’t sitting on the same network as your business systems.
What happens if something breaks outside business hours?
Monitoring and alerting run around the clock for managed clients, so in many cases we know before you do. Staffed hours are Mon-Fri, 8am-5pm, with emergency coverage for managed clients outside them.

Let’s find out what your IT is really costing you

A free assessment of your network, endpoints, backups, and Microsoft 365 tenant. You get a written plan and a real number, and it’s yours to keep whether or not you hire us.

Schedule a call with Jonathan Or call (843) 312-9493

Mon-Fri, 8am-5pm · 24/7 emergency support for managed clients

Charleston’s Managed IT Partner

Where should you start?

Technology we deploy and support

Everything your business runs on, from one IT partner

Every national MSP says they’re local. We just are.

A small team, and all of us live here

Certified, and experienced

On site, not dispatched

Priced the way you buy

Security is the default

One call for all of it

Know what it costs before you commit

Monitoring & support

Per user

Projects & on-site

Hosted services