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A Lowcountry IT firm, run by a Network Engineer

Founded in 2022 in Moncks Corner, to bring proper network engineering to businesses that could never justify hiring it full time. All 3 of us live in Moncks Corner and Summerville. This is our own backyard.

How we got here

Most small businesses in this area get their IT from one of two places: a national provider who dispatches whoever is nearest, or the person in the office who happens to be best with computers. Neither is anyone’s fault, and neither works well once a business depends on its systems to operate.

Kitts IT Solutions started in 2022 to be the third option. The bench behind it is unusual for a firm this size: 75+ years in IT across three people, including fifteen years building and running Internet Service Provider networks and, since 2018, managing network services for a power utility where an outage isn’t just an inconvenience.

That’s why the network side of what we do goes deeper than most, and why we’re comfortable saying no to work that would not help. We would rather tell a business their setup is fine and stay on good terms than sell them something they didn’t need.

Today we look after businesses across the Charleston metro and Lowcountry: HVAC and landscaping contractors, manufacturers, veterinary practices, retailers, golf courses, accountants, and a handful of others who found us by word of mouth.

All 3 of us live in Moncks Corner and Summerville. That is worth saying plainly, because every national provider claims to be local and means a dispatch radius. When we say we’ll come out, we’re driving across the county we live in.

Founded
2022
Based in
Moncks Corner, SC
Serving
Berkeley, Dorchester & Charleston counties
Hours
Mon-Fri, 8am-5pm · 24/7 emergency support for managed clients

Who you’ll deal with

When you call, this is who answers. 75+ years in IT between the three of them.

  • Jonathan Kitts, Owner & CEO at Kitts IT Solutions

    Jonathan Kitts

    Owner & CEO · 23 yrs

    Started in IT on a high-school internship at an Internet Service Provider in 2003 and full time from 2005, working up to Network Engineer and fluent across multiple routing protocols. Has directed network services for a power utility since 2018, at a scale most small businesses never see. Holds a BS in Computer Science concentrated in network and cyber security and an MBA from The Citadel. Also builds with AI, wrote a custom workforce management platform, and ships production web applications. Founded Kitts IT Solutions in 2022 to bring that standard of network engineering to businesses that could never justify hiring it.

    • CCNA Routing & Switching
    • CCNA Security
    • MBA, The Citadel
  • Jonathan Mims, Chief Solutions Architect at Kitts IT Solutions

    Jonathan Mims

    Chief Solutions Architect · 27 yrs

    In IT since 1999 and at a power utility since 2001, from desktop support to systems integration, then six years defending SCADA and grid control networks, and senior network analyst since 2018, fluent across multiple routing protocols. An EC-Council Certified Ethical Hacker and IACRB Certified Penetration Tester, which is why security testing is done in-house here rather than resold. Also builds AI models, including one running entirely air-gapped, and works across Azure and Google Cloud.

    • EC-Council CEH
    • IACRB Certified Penetration Tester
    • BS Computer Science, Limestone College
  • Mark Cook, Service Delivery Lead at Kitts IT Solutions

    Mark Cook

    Service Delivery Lead · 29 yrs

    Twenty-eight years in IT before retiring, and back at it with Kitts IT since 2025. Handles most of our onsite work, and brings the kind of experience that has seen a given problem several times already and knows which of the obvious explanations is usually the right one.

How we work

  • Tell people the truth about their setup

    Including when the honest answer is that what they have is fine and they don’t need us yet. An assessment that always concludes with a purchase is a sales call wearing a lab coat.

  • Do the unglamorous part properly

    Testing the cable run. Restoring from the backup to check it works. Reading the firewall rules nobody has looked at in three years. That’s where the failures live.

  • Be reachable

    A small business calling its IT provider should get a person who knows their setup, not a queue position.

  • Leave clients able to leave

    Documented systems, no artificial lock-in, and applications and data that belong to the client, so you are never tied to us by what we know and you don’t.

Come and say hello

Twenty minutes on what you run and what keeps breaking. No pitch, no obligation.